Branding is everything. The human brain has evolved over thousands of years to trust those things it is most familiar with (with obvious exceptions of course). So your ability to be able to brand your website and your payment portal is essential to success. Let me repeat that. YOUR ABILITY TO BE ABLE TO BRAND YOUR WEBSITE AND YOUR PAYMENT PORTAL IS ESSENTIAL TO YOUR SUCCESS.
It is a big commitment for someone to buy web hosting. Whether they want to buy cheap web hosting, buy quality web hosting, or buy the best web hosting, a certain level of trust is required. Yet many payment portals, including WHMCS, do not let you customize and brand the portal right out of the box. I’ve had to learn the hard way and decided to include the instructions below.
To install your logo in the header of ClientArea and Order pages:
1) Open FTP and go to clientarea/templates/portal/header.tpl (its clientarea folder for me. Might be different for others).
2) Open the file in notepad (or notepad++)
3) Remove the highlighted text below and replace it with the following code:
<div style=”background-color:transparent;”>{if “images/logo.png”|file_exists}<img src=”images/logo.png” align=”left” alt=”" />{else}{$companyname}{/if}</div>
4) Create your logo, call in logo.png, and place it in the clientarea/images folder. Make sure the dimensions of the logo are small enough to fit in the given area in the header.
Once again, the WHMCSmain folder for me was called “clientarea”. This will be different for you based upon how you set up WHMCS within your website. You may have called it “WHMCS” or something like that. Basically, it’s the name of the folder in your root directory where WHMCS was set up.
Note also that there are a number of different “images” folders in this area. Make sure to choose the images folder that is 1 level deep into your WHMCS (ClientArea in my case) folder.
I hope this helps. Remember that branding is the easiest and longest lasting thing you can do for your company. Don’t miss out on the opportunity with WHMCS. Its extremely easy if you have the instructions. Let me know if you have any questions or need clarification.
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THANK YOU SO MUCH! how many links to ‘fixes’ did I have to try before I hit this? You are the only person who actually spelled out exactly where the header information was contained.